PIPEDA Privacy Policy
Effective Date: 11/15/2024
Introduction
At pH-D Feminine Health, we value and respect the privacy of our Canadian customers. This Privacy Policy outlines how we collect, use, disclose, and safeguard personal information through our Canadian website. We are committed to complying with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy laws in Canada.
1. Collection of Personal Information
We may collect personal information directly from you when you interact with our website or use our services, including but not limited to:
- Contact Information: Name, email address, phone number, and mailing address.
- Account Information: Username, password, and other registration information.
- Payment Information: Credit card or other payment details, processed securely by third-party service providers.
- Health-Related Information: Information voluntarily provided about your health in connection with our products and services.
We may also automatically collect certain data through your use of our website:
- Technical Information: IP address, browser type, device identifiers, and other information collected through cookies and similar technologies to enhance your online experience.
2. Use of Personal Information
We use your personal information for the following purposes:
- To Provide and Improve Services: Fulfilling orders, managing accounts, and enhancing user experience.
- Communications: Sending marketing emails, newsletters, and other promotional content with your consent. You may opt out at any time.
- Customer Support: Addressing questions, feedback, or issues you may have.
- Legal and Compliance Obligations: Meeting regulatory and legal requirements.
3. Sharing of Personal Information
We may share your personal information under the following circumstances:
- Service Providers: Third parties who help us operate our website and business, such as payment processors and shipping partners.
- Legal Compliance: When required by law or necessary to protect our rights, safety, or property.
We do not sell your personal information to third parties.
4. Consent and Your Choices
By providing personal information, you consent to its use as described in this Privacy Policy. You have the right to withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. To withdraw consent, please contact us using the details provided below.
5. Retention of Personal Information
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to improve functionality, analyze traffic, and personalize content. You can control cookies through your browser settings, but some features of our site may not work if you block them.
7. Cross-Border Data Transfers
Your personal information may be transferred outside of Canada to our servers or service providers located in other jurisdictions. We ensure that any such transfers comply with applicable laws and are protected by adequate safeguards.
8. Security of Your Information
We take reasonable measures to protect personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet is completely secure.
9. Children's Privacy
Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children without parental consent. If we become aware of such data, we will delete it promptly.
10. Your Rights
Under PIPEDA, you have the right to access and correct your personal information. To request access or correction, please contact us using the details provided below.
11. Contact Us
For questions, concerns, or requests related to this Privacy Policy or your personal information, please contact:
pH-D Feminine Health (Canada)
305 Williams Ave, Madison, TN 37115
(855) 442-6466
info@phdfemininehealth.com